These terms are an agreement between you and Ryan Salisbury trading as The Efficient Employer (ABN 13982178830) ("we", "us"). By using Teamark or theefficientemployer.com you agree to them.
Teamark helps employers track team performance and reliability through peer voting, scoring, and a visual matrix of results. It is provided as-is over the internet and may change over time.
You must provide a valid email address to create a permanent account. You are responsible for activity under your account and for keeping access to your email secure. One account per person. Accounts are for business use by employers and managers.
You agree not to: use the service to harass, defame or unlawfully discriminate against any person; enter data about people without a lawful basis to do so; attempt to breach, probe or overload the service; resell or white-label the service without written permission; use the service in breach of any law, including employment and privacy law in your jurisdiction.
Teamark is a discussion aid, not grounds for employment decisions. It provides peer-sentiment data only: subjective opinions collected from team members and presented as combined scores, quadrants and trends. Teamark does not display individual responses — it never shows who voted for whom. Records of who took part in a voting session are stored in the service and remain accessible to you as the account holder. Quadrant names and descriptions are general descriptive categories, not assessments of any individual's character, conduct or capability, and must not be relied on as a finding about any person.
Teamark scores are one input among many. They are not a substitute for lawful and fair employment processes. You are solely responsible for employment decisions you make, including hiring, promotion, rostering, discipline and termination, and for complying with the Fair Work Act and any other law that applies to you. You must follow your local fair-work process before taking any action affecting a person's employment. We accept no liability for employment decisions made using the service.
The free plan includes the current matrix and current scores. The Pro plan adds historical storage, playback, trends and related features. Current pricing is displayed at checkout: 9 AUD per month or 90 AUD per year at the date of these terms. Subscribers keep their subscription price for as long as their subscription remains active, even if prices increase for new subscribers.
Subscriptions are billed by Lemon Squeezy as merchant of record. Lemon Squeezy's terms apply to the payment transaction. Subscriptions renew automatically until cancelled. You can cancel at any time via the manage subscription link in the app; cancellation takes effect at the end of the current billing period. Downgrading to the free plan does not delete your historical data, but access to it is suspended until you resubscribe.
Nothing in these terms limits your rights under the Australian Consumer Law. If the service is faulty or not as described, you are entitled to remedies under that law. Beyond those rights, monthly subscriptions are not refunded pro rata; annual subscriptions may be refunded on a pro rata basis at our discretion within the first 30 days.
You own the team data you enter. You grant us a licence to store and process it solely to provide the service. We may use aggregated, de-identified data to improve the service. Our Privacy Policy explains how personal information is handled.
We aim for high availability but do not guarantee uninterrupted access. We may suspend the service for maintenance. We may suspend or terminate accounts that breach these terms.
To the extent permitted by law, and subject always to the Australian Consumer Law, our total liability arising out of the service is limited to the amount you paid us in the 12 months before the claim arose, and we are not liable for indirect or consequential loss, loss of profit or loss of data. Where liability cannot be excluded but can be limited, it is limited to resupplying the service.
We may update these terms. Material changes will be notified in the app or by email at least 14 days before they take effect. Continued use after that date constitutes acceptance.
These terms are governed by the laws of Queensland, Australia.